How Assistants Can Help With Employee Engagement
It is often said that the key to creating a successful business is engaged employees. But why is employee engagement so important? Because your team members are the ones making new sales, caring for your customers, and helping your company grow. When you ensure that employees are engaged, it directly impacts your company’s success. How assistants can help with employee engagement is what this post is all about—your executive assistant can play a significant role in motivating your team and boosting overall performance.
So the question is, are your team members motivated? As a busy executive, you may not know the answer to that question. In fact, employee engagement probably ranks lower than a lot of tasks on your to-do list. And while that is understandable, it’s time to make employee engagement a priority, and your executive assistant can help. In this post, we are discussing how assistants can help with employee engagement.
What Is Employee Engagement and Why Does It Matter?
What exactly is employee engagement? A common misconception is that it’s the same as employee satisfaction, but they are not the same. Employee engagement is about the emotional commitment your team members have to your company, its mission, and its goals.
Why does this emotional commitment matter for business success? According to a survey by On The Clock, “organizations with high employee engagement outperform those with low employee engagement by 202%.” Engaged employees lead to higher retention, increased quality and productivity, and improved sales, revenue, and customer satisfaction. These numbers speak for themselves when it comes to why employee engagement should be a priority.
How Assistants Can Help with Employee Engagement
After reading the benefits of employee engagement, you might want to get started right away but aren’t sure how to fit it into your schedule. The good news is, your executive assistant can help. Here are four ways your assistant can support employee engagement:
1. Manage an Employee Engagement Survey
It’s difficult to improve employee engagement in your company if you don’t understand your employees. But unless you’ve recently had a lot of schedule cancellations, you probably don’t have time to meet with every single team member. Luckily, listening to your employees becomes easy when you use an employee engagement survey.
Instead of adding this task to your to-do list, have your assistant take control. With tools like SurveyMonkey and Culture Amp, your assistant should be able to create, deploy, and organize your company’s employee engagement survey.
Not all employees will be eager to give feedback, so it’s a good idea to have your assistant send out regular reminders and, if possible, create a company-wide incentive for survey completion. Providing your team with a free lunch or something similar will be well worth the information you’ll receive.
2. Analyze and Share Key Survey Findings
Whether your team is large or small, it will take some time to analyze the survey results and figure out how to improve employee engagement. As the surveys come in, have your executive assistant review the information and make a list of key findings and common themes across the group.
Once your assistant has identified key takeaways, have them schedule a meeting to review them with you. The results won’t always be easy to hear, but knowing where improvements are needed will allow you to take action.
3. Company-Wide Communication
Have you noticed surprise on your employees’ faces when you engage with them, or heard them whispering about receiving an email from you? These reactions often occur when communication is lacking between leadership and the team.
When leaders regularly communicate with their team members, it makes them feel more connected to the company. But increasing communication doesn’t always mean more meetings. Here are a few ways your assistant can help improve communication:
- Sending a weekly email with updates, praise, reminders, and even personal recommendations like a new podcast or book.
- Scheduling a quarterly town hall meeting. Your assistant can help plan, announce, and encourage everyone to attend.
- Sharing concerns they overhear from employees so that you can address them.
- Creating a dedicated space on your schedule for team meetings.
4. Boosting Company Culture and Morale
All work and no play leads employees down a path of burnout. While businesses must prioritize work, they should also leave room for fun. Happy employees tend to work harder and be more productive. Your executive assistant can play a key role in creating a positive work environment by enhancing your company culture.
Creating an enjoyable environment and fostering a good company culture doesn’t have to be difficult. Your assistant can use their organizational skills to plan activities that boost morale and make your workplace more engaging. Here are a few ideas your assistant can work on:
- Creating a team birthday calendar so everyone can celebrate special occasions.
- Sharing team wins with you so that you can give praise and recognize individual and group achievements.
- Researching employee development opportunities to help your team grow professionally.
- Planning a fun team event, like a company retreat, game day, or holiday party.
- Organizing community service projects that allow employees to give back and feel proud of their contributions beyond the workplace.
Let Connect Help You
If you’re tired of running your business and doing all of the administrative work, it’s time to hire an assistant. Connect takes the work out of finding your next assistant. Click here to learn more about our recruiting services.
